Please wait. Working. Please wait. Working.The Information point is located at Central Square and is staffed from 9am-5.30pm Monday to Saturday and 11am-5pm on Sundays. Staff will assist with any queries, lost and found property, and with children who have been separated from their parents.
To help you stay connected at all times, we offer free Wi-Fi across the centre using The Cloud. Find it when you log onto the Internet using your smart phone. Set up an account and enjoy free Internet access at Lewisham Shopping time and time again.
Our Changing Places Toilet has been specially made for guests who cannot use standard accessible toilets. This space is available for guests who may be limited in their own mobility, so need equipment to help them . Our Changing Places Toilet can be found in the North Mall next to the lifts near Costa.
Baby changing facilities are located in the toilets just outside the West Walk entrance. You can also find baby feeding facilities located off West Walk/Molesworth Street in the corridor leading to the Public Bathrooms.
We do our best to make Lewisham Shopping Centre accessible to everyone. This venue has recently been audited by AccessAble who have provided full details of accessibility and facilities for disabled persons. You can find the report on the AccessAble website.
Lewisham has taken guidance from Colostomy UK to provide stoma-friendly toilet facilities. All of our accessible toilets have been updated to include the correct Stoma Facilities. These can be found at the West side entrance. Each toilet now includes wall hooks, a colostomy bag shelf, a wall mirror and the correct disposal facilities.
If you believe you have lost an item within our centre, please log it on our quick and simple online form with as much information as possible. We will use the information you provide us to match with any property handed in and will contact you if we believe we have found your item.
We log all items lost in centre and use the NotLost system to manage our lost property enquiries and records.
How does Amazon Locker work?
Amazon Lockers are self-service kiosks where you can receive or return your Amazon.co.uk parcels. You can select a locker location and collect or drop off your parcel at a time that's convenient for you.
Cash machines are located in the North Mall, Marks & Spencer and Sainsbury's.
Your new Parcel Locker at Lewisham.
Missed a delivery while you’ve been at work? Not got round to getting to the post office during your break? No worries!
We’ve partnered with InPost to bring parcel lockers to Lewisham to make online shopping and sending parcels super easy. Whether you’re picking up or dropping off a parcel, all you do is scan a code and the locker door pops open!
What can I do with InPost Lockers?
Collect: If you’re worried about parcels not being delivered safely at home, you can choose to collect them from the locker. This delivery option is available with some of your favourite brands, including Boohoo, Missguided, Zara, Lookfantastic and My Protein.
Return: Returning parcels is a hassle and too time-consuming, right? Wrong! InPost’s Instant Returns service lets you return parcels in seconds to over 100 different retailers without any label printing. Start your return here.
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